Privacy Policy

1. Storage/Use of Your Data
2. Which Data We Store and Why
3. Use of Cookies
4. Tracking Tools
5. Security

1. Storage/Use of Your Data

The protection of your privacy is of utmost importance to us. For this reason, it goes without saying that we strictly adhere to the legal regulations governing data privacy and treat your personal data with the strictest confidence.

Our data privacy and confidentiality practices follow German data privacy laws and are in compliance with the Federal Data Protection Act (German abbr. BDSG) and the Telecommunications Act (German abbr. TMG).

We also offer you addition services, for which we require your approval. If at some time in the future you no longer want to receive these services, you can inform us of this at any time. We will immediately delete your data.

- Establishing a customer account, so that in your next purchase you don’t have to enter your name and address again. The next time you visit our shop, just enter your user name and password when you start placing your order. Once you’ve done that, your name and address will be automatically loaded into the order form.

- Subscription to the Newsletter. When you subscribe to our newsletter, you will be regularly informed about new products over e-mail. You can also unsubscribe very easily using an option directly in the newsletter or by sending us a short telephone message.

The confidentiality of your password is also very important to us. If you happen to forget your password, we will send you a new one personally via e-mail. You can then change the password we assigned you to one of your choosing under the "My Account" options.

In the following section, you will earn which of your data we store and for what reasons. Moreover, you can personally contribute to increasing your data privacy by observing the following points:

1. Keep your login and of course your password secret.
2. Change your password regularly!
Our service department is readily available to answer any additional questions you might have about data privacy at sanctum-shoes.com

E-Mail: info@sanctum-shoes.com

2. What Data We Store and Why

We use your personal data, such as your name and address, which we request in the process of completing your order with SANCTUM.com, in order to fulfil the contract and share these to this end with the commissioned service providers, such as shipping companies or our service team. Additionally, your personal data, such as your delivery address, are stored in the "My Account" area, which is protected by your password, so that you do not have to enter them again when you place new orders.

3. Use of Cookies

If you don’t yet know what cookies are, please read the information sheet "Cookies – what are they?" below. In order to use our shopping cart, your browser must be set to allow cookies temporarily!

We use cookies for the following purposes:

So that you can fill and edit the orders in your shopping cart with during your session.
So that we recognise you on return visits and are able to enter your desired pre-settings (type of payment and delivery, country of delivery) in your shopping cart.
So that we can better customise our site to the needs of our customers.

The cookies used are "session-specific": they do not stay on your computer. When you leave our site, the temporary cookie is also discarded. Using the information compiled, we can analyse the use patterns and structures of our website. This enables us to continually optimise our website, in that we can improve the content and personalisation and simplify use.

You don’t want any cookies?

Most browsers accept cookies as a standard feature. You can enable or disable temporary and stored cookies separately in the security settings. If you disable cookies, certain features of our site may not be available, and some websites may not display properly.

Cookies – What are they?

A "Cookie" is a small data file that we transfer to your computer when you surf to our site. A cookie can only contain information that we send to your computer ourselves— it cannot read your private data. If you accept cookies on our site, we do not have access to your personal information, but using cookies we can identify your computer.

4. Tracking Tools

This website uses Google Analytics, a web analysis service from Google Inc. Google Analytics uses so-called "Cookies", text files which are stored on your computer and which make it possible to analyse your use of the website. The information that the cookie generates about your use of this website (including your IP-address) is transferred to and stored on a server operated by Google in the USA. sanctum-shoes.com will use this information to evaluate your use of this website, to compile reports on web activities for the site host and to perform other services associated with website and internet use. In some cases, Google may also share this information with third parties, to the extent this is legally required or to the extent that third parties process this data on commission from Google.
In no case will Google associate your IP-address with other Google data. You can prevent cookies from installing using the appropriate settings in your browser; we must warn you however that in this case you may not be able to use all of the functions on this website in their full scope. By using this website, you give consent for Google to use the data about you acquired in the aforementioned manner and for the aforementioned purpose.

5. Security

We protect the transfer of your data with a secure SSL-connection.

What is SSL?

SSL (Secure Socket Layer) is a security technology that insures that your personal data, including credit card information, your login-data and your preferred payment method can be securely transmitted over the internet. The data are encrypted so that they are only readable by the payment system.

What settings are used for encryption?

The encryption protocol used : SSL 3.0 Encryption length: AES-256 256 bit
Please note that security certificates with encryption lengths of longer than 256 Bit are only supported by browser versions starting at 5.x. If an older version is used, then only 128 Bit encryption can be achieved.