Terms of Revocation

Right of Revocation

You may revoke your Offer within two weeks, without giving reasons for revocation, by sending a written notice in text form (e.g. letter, fax, e-mail), or by returning the ordered goods in the event you have received the ordered goods within the above mentioned time-period. The two-week period starts at the earliest on the day subsequent to your receipt of these terms of revocation in text form, but not prior to your receipt of the goods and not before our duties to furnish certain information subsequent to Section 246 para. 2 in connection with Section 1 para. 1 and 2 EGBGB have been met, as well as our duties subsequent to Section 312e para. 1 sentence 1 BGB in connection with Section 3 BGB-InfoV. To observe the deadline it is sufficient to sent the goods or to revoke within the time period. The revocation shall be sent to:

SANCTUM GmbH
Claudia Boehringer, Kai Generlich
Rosenthaler Straße 49
10178 Berlin
or:
info@sanctum-shoes.com

Consequences of Revocation

In the event an order has been validly revoked, any performance received by either party is to be returned, including usufruct thereof if any (e.g. interest). If you are unable to return the received goods to us, either wholly or in part, or if the goods may only be returned in an impaired condition, you might be liable for compensation for the value of the goods. In the event the goods have been delivered to you, the aforementioned rule does not apply if the impairment of the goods is solely caused by an examination of the goods such as would be possible for you in a retail shop. To avoid liability for compensation for the value, you should avoid treating the goods as if they were your own property and you should also avoid any use which might be detrimental to the value of the ordered goods.

Items which are capable of being shipped by mail or courier have to be returned at our risk. You will bear the costs of a return if the delivered goods conform to the ordered goods and the purchase price of the returned goods does not exceed EUR 40.00, or if the purchase price exceeds EUR 40.00 and you have not made payment or a partial payment at the time of the revocation of the order. Under all other circumstances, you will not bear any costs for a return of the ordered goods. We will collect at your pick-up address all goods to be returned which cannot be sent by mail or courier. All obligations for reimbursement must be performed within 30 days. The period starts to run upon dispatch of the revocation or the return of the item; for us the period starts to run upon receipt of the revocation or the returned item.